Listing FAQs

Who is responsible for contacting the utility companies after I move in?

You as the tenant are responsible for setting up accounts with the utility companies directly when you move into your property and also when you leave, taking care to provide meter readings at the beginning and end of the tenancy.

How do I pay rent?

For long lets you will be asked to set up a monthly standing order with your bank.

For short lets you will need to pay the rent in full prior to the commencement of your tenancy. We accept bank transfers, bankers’ drafts, cash, direct debits, American Express and credit cards (subject to a small admin charge).

What penalties will I incur should I break my lease agreement early?

The primary liability is for rent until the end of the contract or its break clause point.

If the landlord agrees to re-market the property and once a new tenant is found, then your liability will be reduced to covering the landlord’s commission and any other expenses from when the property is re-let. Payments would be calculated on a pro-rata basis for the unexpired term of the contract.

What should I do with the keys at the end of the tenancy?

Unless specific instructions are given by your landlord keys should be taken to your local Real Estate 101 office. Please ensure all sets are returned, a receipt is obtained and that this happens on or before the last day of your tenancy.

Please note that you will be liable for rent on a daily basis until the keys are returned.

When is my deposit returned to me?

Once the check-out has been conducted, the property has been cleaned to a satisfactory standard and Real Estate 101 has received instructions regarding the deposit from the landlord, the money will be returned to your account, less any agreed deductions.

This typically takes 10 working days and generally no more than 28 days.

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